This notice explains how Duel information pages collect and use personal data. It applies to this independent review and information portal rather than the separate platform operated by the brand. We keep editorial content distinct from account information held by the operator, and we do not handle player balances, deposits or withdrawals.
The short version
When you browse this site, technical information may be recorded so the pages work properly and we can understand how they are used. If you contact our editorial team, we receive the details you choose to include in your message. We use personal data for defined purposes, apply a lawful basis under UK GDPR and do not sell it to third parties.
You control non-essential analytics and marketing cookies through your browser or any consent panel shown by the site. Necessary functions remain active because the core pages would not work without them. Read the [email protected] address if you want to ask us about your data.
Information you provide and information we observe
Information sent to us may include your name, email address and the contents of your enquiry. Please do not include account passwords, identity documents, payment details or other sensitive personal information in a message to the editorial team.
Our hosting and security systems may process technical data such as IP addresses, browser types, device information, pages requested and referral information. We use this information to deliver the site, prevent abuse, maintain security and understand which editorial topics readers find useful.
Why we process your data
We rely on appropriate UK GDPR bases for different processing activities. Consent covers optional analytics and marketing where it is requested. Contractual necessity may apply when handling an enquiry that you ask us to complete, while legitimate interests can support security, service administration and editorial measurement.
We also retain a record of certain communications where needed to address a complaint or meet legal obligations. Data is kept only for as long as required for the relevant purpose and any applicable retention period.
Processors, transfers and other recipients
We do not sell personal data. Service providers may process it on our behalf for tasks such as hosting, security, analytics, advertising and email delivery. Their access is limited to the services they provide, and suitable contractual controls are expected to apply.
Some providers may process information outside the UK. Where that occurs, the safeguards required by UK GDPR should be used for the international transfer. The operator’s own collection and use of data are separate from this portal and begin when you choose to use its platform.
Your rights under UK GDPR
You may request access to your personal data, correction of inaccurate information, deletion, restriction of processing, portability in certain circumstances or an objection to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent at any time.
To exercise a right, email [email protected]. Explain the request clearly so the correct record can be identified. You may also complain to the Information Commissioner’s Office at ico.org.uk.
Children and changes to this notice
This portal is intended only for adults aged 18 and over. We do not knowingly collect personal information from children, and access to this content is restricted to people aged 18+.
We may update this policy when the portal, its providers or the law changes. The current wording is published on this page so you can check what applies at the time you use the site. Questions about our handling of portal data can be sent to [email protected].
This page is for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.